FAQ – Frequently Asked Questions

Frequently Asked Questions

Orders

How do I place an order?
Simply browse our collections, add items to your cart, and proceed to checkout. It's that easy!

Can I modify or cancel my order after placing it?
Please contact us as soon as possible at our Contact page. We'll do our best to accommodate changes before your order ships.

Shipping

How long does shipping take?
Standard shipping typically takes 5–10 business days. Expedited options may be available at checkout.

Do you offer free shipping?
We periodically offer free shipping promotions. Sign up for our newsletter to stay updated!

Do you ship internationally?
Currently we ship within the US. International shipping may be available in the future — stay tuned!

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused items in their original condition. Please visit our Refund Policy page for full details.

How do I start a return?
Contact us through our Contact page with your order number and reason for return, and we'll guide you through the process.

Products

Are your beauty products cruelty-free?
We are committed to offering quality products. Please check individual product descriptions for specific details.

How do I find the right size?
Each product page includes sizing information. When in doubt, we recommend sizing up.

Contact

How can I reach you?
Visit our Contact page and we'll get back to you within 1–2 business days.